Refund Policy

💸 Refund Policy – Menxar

At Menxar, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

🔁 Returns & Exchanges

  • Products can be returned or exchanged within 7 days of delivery.

  • Items must be unused, unwashed, and in original condition with all tags and packaging intact.

  • Items purchased during sale or clearance are not eligible for return or refund unless damaged or defective.

📦 How to Request a Return

  1. Email us at support@menxar.com with your order ID and reason for return.

  2. Our support team will guide you through the return process.

  3. Once the item is received and inspected, we’ll notify you about approval or rejection.

💰 Refunds

  • Approved refunds will be processed to the original payment method.

  • Refunds are initiated within 5–7 business days after product inspection.

  • Shipping charges (if any) are non-refundable, unless the product is defective or incorrect.

🚚 Damaged or Incorrect Items

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with clear photos or videos. We will arrange a replacement or full refund at no additional cost.

❌ Non-Returnable Items

  • Used or washed products

  • Products without original tags or packaging

  • Innerwear, socks, or personal care items (for hygiene reasons)

📍 Return Shipping

  • Customers are responsible for return shipping unless the item is defective or incorrect.

  • Menxar is not responsible for loss or damage during return transit.

📞 Need Help?

For any questions regarding refunds or returns, contact us at:
📧 support@menxar.com
🕒 Monday – Friday | 9:00 AM – 6:00 PM

Menxar reserves the right to modify this policy at any time without prior notice.